Terms and conditions

This agreement applies as between you, the User of this Website or Purchaser and Bottle Monkey, the owner of this Website.  Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.

No part of this Website is intended to constitute a contractual offer capable of acceptance.  The Purchaser’s order constitutes a contractual offer and our acceptance of that offer is deemed to occur upon our sending a dispatch email to the Purchaser indicating that the order has been fulfilled and has been dispatched.

 Intellectual Property

All content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Bottle Monkey, our affiliates or other relevant third parties.  By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.

You may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given express written permission. 

Licensing

Bottle Monkey Brew Co. Ltd. holds a licence for the sale of alcoholic products from 22 Nelson Street, Douglas Isle of Man, IM1 2AL for off premises consumption issued by the Isle Of Man Licensing Court and the designated official is Christopher Russell Griffiths.  All products purchased via our website will be will be packed and dispatched or collected from the licensed premises.

Age Restriction

Persons under the age of 18 should use this website with the supervision of an adult. Purchases alcoholic products must only be made by people aged 18 or over. BY purchasing alcohol form this website you also confirm that you are not subject to any banning order in relation to the purchase of alcohol.  We reserve the right to check your identity against any published list of persons subject to a banning order and to cancel/refuse an order made by anyone found to be on the published list.

We reserve the right to request proof of age before fulfilling any order.  Any order to be shipped will be dispatched with an instruction stating “The recipient of this package must be aged 18 years or older and if in any doubt proof of age should be shown acceptable identification is a passport, european driving licence or the Isle of Man 18+ card.”

Accounts

In order to purchase Goods on this Website users are able to create an Account which will contain certain personal details.

Returns Policy

We aim to always provide high quality Goods that are fault free and undamaged.  On occasion however, goods may need to be returned.  Returns are governed by these Terms and Conditions.

If the Purchaser receives Goods which do not match those ordered, unless accompanied by an explanatory note or communication detailing the changes, stating reasons for the changes and setting out your options, the Purchaser should contact us within 10 working days to arrange collection and return.  The Purchaser will be given the option to have the Goods replaced with those ordered (if available) or to be refunded through the payment method used when the Goods were purchased.  Refunds and replacements will be issued upon our receipt of the returned Goods.

If any Goods purchased have faults when they are delivered, the Purchaser should contact info@bottlemonkey.im within 28 working days to arrange collection and return.  Goods must be returned in their original condition with all packaging and documentation.  Upon receipt of the returned Goods, the price of the Goods, as paid, will be refunded through the payment method used when the Goods were purchased.

If Goods are damaged in transit and the damage is apparent on delivery, the Purchaser should sign the delivery note to the effect that the goods have been damaged.  In any event, such damage should be reported to info@bottlemonkey.im within 10 working days and arrange collection and return.  Upon receipt of the returned Goods, the price of the Goods, as paid, will be refunded through the payment method used when the Goods were purchased.

If the Goods have been dispatched or have reached you, but the Purchaser decides that they are no longer required, the Goods can be returned to Bottle Monkey within 10 days of receipt.  Goods can only be returned for this reason if their packaging remains unopened and the Goods can be re-sold, as new, without any additional work on the part of Bottle Monkey. The Purchaser is responsible for paying shipment costs if Goods are returned for this reason.

If the Purchaser wishes to return Goods to for any of the above reasons, please contact us at info@bottlemonkey.im to make the appropriate arrangements.

Reviews

By submitting a review to our site you are agreeing to our use of it on our website and social media under the following conditions:

We reserve the right to edit your review as we see fit.

We may decide not to publish your review. This would be at our discretion, but might be because it’s too long, has too many typos, seems suspiciously biased one way or another, or just that it’s not the kind of thing we’re looking for.

While you retain copyright in your work, by submitting any content to Bottle Monkey, you allow us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

If you have a problem with a review you have submitted, please contact us by email info@bottlemonkey.im.

Billing Information

We accept payment through paypal on our website via which allows our customers payment protection by one of the world’s leading payment providers. Title of Goods will not pass to the Purchaser until the full purchase price for those goods has been received by Bottle Monkey. Title remains with Bottle Monkey until payment is complete.

Goods, Pricing and Availability

Whilst every effort has been made to ensure that all graphical representations and descriptions of Goods available from Bottle Monkey correspond to the actual Goods, Bottle Monkey is not responsible for any variations from these descriptions. We will on occasion substitute a product that is out of stock, with a comparable product of equal or greater value.

All pricing information on the Website is correct at the time of going online.  Bottle Monkey reserves the right to change prices and alter or remove any special offers from time to time and as necessary. 

All prices on the Website include VAT.  Bottle Monkey’ VAT number is GB005085314

Competition Ts & Cs

From time to time we run competitions for our customers and followers, offering beer or tickets to our events. In return we collect data within GDPR laws. All our competitions are open only to those over 18 and in the UK and Northern Ireland, prizes are non-transferable and non-exchangeable. There is no cash alternative and our decision and closing date is final. For further information, please check the responding webpage for the competition.

Data Protection

Our aim is to safeguard our users’ privacy whilst providing a personalized and valuable service. We are committed to the Data Protection Act 1998.

Jurisdiction

These terms and Conditions are governed in accordance with the laws of the Isle of Man. Any dispute will be subject to the exclusive jurisdiction of the Isle of Man Courts. However we reserve the right to bring proceedings for breach of these terms and conditions in your country of residence or any other relevant jurisdiction.

Should you require any further information or assistance please contact info@bottlemonkey.im.

 

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